Season coming to an end?
Book your closing with Mermaid!
Are you covering your pool for the winter?
Don't forget to add a chemical closing kit to your order or pick one up from either of our store locations. The closing kit will help help to minimize the amount of chemicals required to clear up your water when opening the pool the following season.
*Please note that a chemical closing kit is not a substitute for proper pool maintenance/cleaning. It will help to minimize the effort required to treat the water in the spring, however it is still important to test your water and treat it accordingly after opening the pool the next season.
Free delivery of products included with purchase of pool closing service.
Any product purchased without the pool closing service will be made available for pickup at either of our store locations.
Pool winterizing products :
Water Bags For Standard Tarp Covers :
Skimmer Winterizing Kits :
Ready to book your closing...
click on 'Book My Closing' Below to select your pool type and review available options and pricing.
Ensure peace of mind with Mermaid's professional winterizing services!
Our winterizing services will protect your pool from damage due to freezing water and keep it as clean as possible for the next season. Closing your swimming pool properly can save you a lot of work when it comes time to open the swimming pool for the summer as well as potential damage that could occur if closed incorrectly.
Warranty:
We guarantee that no damage will occur to the swimming pool as the result of an improper winterizing. This warranty extends for a period of thirty (30) days after the opening of the pool the following season or one (1) season in general.
Exclusions:
We do not guarantee damage caused by unforeseen or uncontrollable circumstances, issues that arise after the closing of the pool that are not a direct result of the service provided, or damage caused to the pool or any of its components that are already in an advanced state of wear. Mermaid Pools does not guarantee service carried out by the home owner or a third party.
Please take a moment to review our terms and conditions by clicking here Terms & Conditions
Our Base Pool Closing Service includes:
- Blow out / drain and plug the lines (includes anti-freeze)
- Install winter plugs in return fittings
- Remove plugs and drain the pool equipment
- Remove filter cartridges (If applicable)
- Remove ladder and handrails (if applicable)
- Stored On Site – plugs, returns, fittings, handrail, ladder
Customer's Responsibilities:
- Lower water to winterize level.
- Clean debris from pool, walls, deck, etc.
- Balance water chemistry
- Resolve all outstanding maintenance issues and necessary repairs.
- Close all gas valves on gas heaters.
- If a cover is to be installed, provide a functioning garden hose (within 5 ft of pool)
- Provide a live electrical outlet (within 10 ft of pool equipment)
Don't forget to add a closing kit
Chemicals are not included in our base winterizing price. Please take a moment to review the products listed above and add any products required to your cart!
You will be asked to choose a service date upon checkout
Note : Travel charges may apply

Water Lowering Policy
Water is discharged onto the front of your property, typically directed toward the street and into the nearest storm sewer. All discharged water is dechlorinated in accordance with environmental standards.
Important Notice for Salt Water Pools:
As per City of Ottawa By-law 2003-514, we are not permitted to discharge salt water into the sewer system. Therefore, we CANNOT lower salt water pools on your behalf.
If you have a salt water system, it is your responsibility to lower the pool water to winterizing levels before your scheduled service appointment with a Mermaid Technician.
Please note that charges apply for water lowering services